Believe it or not, we read every single comment parents write about the FAST program. There are thousands and thousands of them. If you don’t know, we implemented a comment system last year for parents to give us feedback about their experience using FAST. We put this in place to find out any problems or issues that families were having filling out the online application, and then make the necessary improvements. Since the rule of thumb is that you will only hear from the people who complain, imagine our surprise when over 92% of the comments were overwhelmingly positive! We decided to share this with schools since one of the biggest concerns about changing to FAST has always been “How will this affect our families?” And we wanted to brag a little, right? I mean, who would have expected good feedback about a financial aid system? Just so you know, you can visit the “Parent Feedback about FAST” link in the “Feedback” section of your FAST system and see ALL of the comments from YOUR families. You will see all the good, bad, and a lot of misspelled and badly capitalized words.

Hey, if you happen to check out that feedback link, feel free to add a suggestion, or maybe even submit a comment about how FAST has worked for your school. We accept the good and the bad, but let’s try and get the spelling correct! I mean, we are schools, right?