Administrators

How do I contact the good people behind FAST?

How much is FAST going to cost my school?

Families come in all shapes and sizes. Can FAST handle my diverse application pool?

I’ll cut to the chase—I’m busy; don’t have a lot of time on my hands. How long do I have to wait for application results with FAST?

Not that I need it, mind you, but what kind of support does FAST provide for me as an administrator?

What does it mean to be able to “dig down deep” with FAST?

Sometimes things get a little crazy around the financial-aid office—papers on the floor, folders everywhere, and the like. Will FAST help me organize my applications?

What can FAST do to help my Financial Aid Committee?

Does FAST allow me to present files to the Financial Aid Committee using a “blind” process to remove the identity of applicants?

What do you mean when you say FAST is customizable? I’m not sure if that’s even a real word.

If we have a boarding program, can I make financial aid decisions based on the applicant’s local economy as opposed to a national standard?

What if I have parents who speak Spanish?

What kind of support does FAST provide for parents?

FAST sounds like a product that our parents are going to love. But where do they fill out their financial-aid applications?

What if one of our existing parents run into financial hardship? Does FAST take these kinds of events into account?

A friend of mine who works at another school once put a decimal point in the wrong place. Long story short, a family thought they were going to receive a $10,000 in aid, when they were only supposed to receive $1,000. Does FAST send an award amount to the applicants? Again, this was a friend of mine—not me.

How long does it take for parents to complete the application form?

Who pays for FAST, the school or the parents?

What if parents don’t have a credit card?

FAST and Your Computer / Internet

What computer compatibility issues do I have with FAST?

Can I track my financial aid budget with FAST?

Can FAST help me protect my school against financial aid fraud?

Will FAST help me archive my financial aid applications?

I was watching a show on CNN the other night about “cyber hackers” and how they try to steal information that is online. As I’d prefer that my information not be stolen, I’d like to know if FAST keeps my details safe and secure.

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Who is ISM and why does that matter?

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